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FAQ

Photography / Album

Can I trust eastern films to deliver the service I need?

Eastern films team has been in the industry for more than 20 years and most of the work is carried out in-house. Eastern films has all the right resources and expertise to deliver the service our client needs.

Will the service and finished products will be contemporary or old/typical/standard?

We pride in delivering the contemporary service with all the latest trends and fresh ideas. Please visit our Facebook page to view some of our recent work.

What is the turn-around time for photographs?

We aim to deliver fully edited photographs within 4 weeks from the event day.

What is the turn-around time for fully edited videography images?

Yes, all photographs will be fully edited to reflect our high professionally standards.

Will I get electronic copy of my fully edited photographs?

Yes, all our clients get electronic copies of all fully edited photographs as standard.

Editing

Can I provide my own selection of songs for the videography?

Yes, you can provide the list of songs of your own choice.

What is the turn-around time for fully edited videography images?

We aim to deliver fully edited videography images within 4 weeks from the event day for the customer to review and approve.

Can I demand changes to the videography images and/or to the songs before giving my approval?

Yes, you can demand as many changes as you like after reviewing the edited videography images.

What is the turnaround time for the approved video?

We aim to deliver the video in the client’s chosen format within 1 week from the day video is reviewed/approved by the client.